OpsWerks

We are proud to be werks in progress.

At OpsWerks, we celebrate transformation and constantly champion it in each other. We fully believe we do our best werk when we are our best selves. We are seekers, question askers, and people willing to look at our own operating systems as much as those of our partners.

OUR LEADERSHIP TEAM

Steve Kwan

Chief Executive Officer

Alfie Macatiag

Head of Product Services

Mark Lee

Head of Partnership Success

Janine Lota

Head of People & Culture

OUR WERKS GROUPS

Because we do things differently, we are mindful and purposeful about who we hire. We look for compassionate thinkers, clear communicators and excellent executors. Our teammates have deep experience and understand that challenge can be the best teacher. In short, they are dedicated to doing whatever it takes to make ops teams thrive.

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Senior Leadership

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Product Services

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People & Culture

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Partnership Success

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The University & The Academy Leads

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All of Us

Curious to know more about us?

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Steve Kwan

CEO

A true silicon valley native who grew up and lives in the beautiful San Francisco South Bay area. An electrical engineer by training, he was bit by the startup bug early in his career. He’s founded a couple companies, joined early and late stage startups, been a part of four acquisitions and has worked for a handful of publicly traded companies.

His various landings and roles (maker, seller, buyer) has allowed him to discover his true passion … making people’s lives better.

He enjoys spending time with his wife and three children. If there is any extra time, he loves to play volleyball and can be occasionally found speeding around on one of California’s racetracks.

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Alfie Macatiag

Head of Product Services

A goal-oriented person, who is always looking for a good challenge. She is in constant pursuit for meaning through all situations, circumstances and opportunities. Her 15+ years in various technology, security and services companies, has exposed her to operations, support, project management and strategy. It helped shaped her to be practical and authentic in all interactions. She is a lifelong student of creating and refining the connection points between people, resources and relationships.

Not only technologically adept, she takes great pride in serving her local community through outreach programs and supports seasonal pro-bono teaching of values education at local public schools.

In an attempt to be more holistic, Alfie occasionally slacks off by taking long trips, basking under the sun, and exploring one by one the 7,100+ islands of the Philippines.

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Mark Lee

Head of Partnership Success

A Bay Area native who grew up and lives in San Francisco.  Through his career in technology, he’s worked in various positions in technical, cloud, and partner operations and has met amazing people along the way.  His goals are to do his work well and do it with as many great people around him as possible.

When he’s away from work, he enjoys spending time on the golf course, traveling the world, and experiencing the foods of different cultures.

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Janine Lota

Head of People & Culture

A seasoned HR professional with years of experience in healthcare, business process outsourcing, and banking.  Has extensive exposure in operations, project management, and coaching.

A no-drama, people leader, who makes sure everyone has fun while working hard. If you are lost, listen to a laughter and you’ll sure to find her, the chief happiness officer.

The team’s unofficial lawyer, career & event planner, detective, and peacemaker.

Energized by hot water, there are three things that make her day: helping others, eating ice cream,  and  seeing Yoda.   She’s an avid Qigong student and a certified Reiki practitioner.

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People & Culture Team

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Data Team

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Platform Team

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Cloud Team

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