Your Platform Keeps Growing. Your Headcount Doesn't.
OpsWerks owns 24/7 operations for enterprise platform, SRE, and DevOps teams. You define the outcomes. We own the delivery.
Zero
Unplanned downtime across enterprise migrations
Fortune 100
Enterprise production environments operated at scale
85-90%
Alerts resolved on first contact
10x
Faster than internal team estimates
THE ENEMY
Operational Overhead Slowing Progress?
Operational complexity is growing faster than engineering teams can absorb it, and hiring can't close the gap: even approved headcount is slow to fill. The symptoms show up everywhere.
High incident volume creating team burnout?
Technical debt consuming resources from new initiatives?
Pressure to deliver innovation while maintaining stability?
Why OpsWerks
How OpsWerks Changes the Game.
Stop managing operational overhead. Start building competitive advantage.
We don't bill hours. We own Results.
A staff augmentation vendor grows by selling more hours. We grow by removing work.
Andrew
Director of Infrastructure Software, on prior vendors
Technical depth
→
Asks "how many people do you need?"
→
Timecards and bodies; the management overhead stays with you
→
Incentivized to grow contract value and keep the lights on
OpsWerks managed services
Asks "what problem are you trying to solve?" and works to close it
Predictable costs, guaranteed SLAs, self-managing teams
We want you to need us less over time, not grow our seat count
The team
Who Actually Shows Up
Every burned buyer asks the same question. Here is our answer.
The same engineers, day to day
The engineers who operate your environment day to day are the same ones who respond. Judgment is the product, not just hands.
Train once, keep the knowledge
A stable, embedded team absorbs your environment after a single handoff. Institutional knowledge compounds: documentation improves, automation accrues, response quality climbs.
Follow-the-sun coverage
Teams across the US and the Philippines keep coverage continuous around the clock, with consistent handoffs.
Nikhil
Our operating model
01
Diagnose the underlying issue
02
Build automation and tooling
03
Embed a train-once team
04
Measure in the open
05
Standardize the playbook
Who we work with
01
A dedicated platform, SRE, or data team
owns build, maintenance, security, and hands-on developer support.
02
Business-critical platforms
power customer-facing products and core back-office processes; 24/7 availability is non-negotiable.
03
Platform uptime drives revenue:
new features ship faster and operations run leaner when the platform holds.
Technical depth
Operational crisis
Org change
Vendor disruption
Scaling constraint
Our certifications include
Technical depth
Technologies We Excel In
When teams evaluate an operations partner, technical depth in their stack is the top factor, cited by 66%, ahead of price. Here is ours.
Cloud and Infrastructure
Consul
Google Cloud
Nomad
Linux
Terraform
Envoy
Devops and Automation
Artifactory
Maven
TeamCity
Flux
Spinnaker
Jenkins
Data Management and Analytics
Kafka
JupyterHub
Hadoop
Spark
Solr
Software Development
Java
Python
Coda
API Rest
Git
Monitoring and Observability
PagerDuty
Grafana
Prometheus
Splunk
