Strategic

Executing zero-disruption infrastructure transformations at scale

Client background

A Fortune 100 tech giant, home to one of the world’s largest developer ecosystems, faced mounting risk from aging infrastructure across its CI/CD platform and 17 data centers in the U.S. and around the world.

Modernization was urgent to cut technical debt, improve reliability, and reduce costs. But it hinged on a large-scale migration and major updates — each carrying risk. The transition required methodical execution to prevent user disruption, protect mission-critical services, and sustain developer productivity.

Client background

A Fortune 100 tech giant, home to one of the world’s largest developer ecosystems, faced mounting risk from aging infrastructure across its CI/CD platform and 17 data centers in the U.S. and around the world.

Modernization was urgent to cut technical debt, improve reliability, and reduce costs. But it hinged on a large-scale migration and major updates — each carrying risk. The transition required methodical execution to prevent user disruption, protect mission-critical services, and sustain developer productivity.

The Challenges

The modernization effort required two large-scale infrastructure transitions:

Platform migration

Our client needed to migrate more than 10,000 applications off a legacy, Heroku-style CI/CD platform built on Mesos onto a modern GitHub → Jenkins → Docker → Kubernetes toolchain.

Many apps were dormant or poorly maintained, leaving the platform brittle, inconsistent, and costly to operate.

Instability had turned builds into bottlenecks, slowing developer productivity and release velocity.

Migration was the only path forward but carried risks: downtime, broken dependencies, and disruption for thousands of developers.

24/7 Incident Operations

12,000 racks across 17 data centers required top-of-rack switch replacements, driven by a 9-month end-of-life (EOL) deadline and licensing constraints.

The challenge: execute this massive hardware upgrade with precision, managing global logistics and coordination.

At the same time, the team had to ensure zero disruption to production traffic or service availability.

Ops Werks' solution
Platform migration

At the outset, OpsWerks led a comprehensive discovery and classification effort across 10,000+ applications.

Platform migration

Safely decommissioned ~60% of apps through automated reporting, spin-downs, and archiving.

Retiring apps immediately cut resource consumption and operational overhead while reclaiming infrastructure.

For the remaining 40% of applications, OpsWerks provided white-glove migration support, combining precision planning, stakeholder coordination, and automation-driven execution.

To minimize friction and risk during the migration, the team:

Built custom Dockerfiles to replicate legacy environments.

Developed tailored build scripts and monitored cutovers for complex cases.

Automated backups to retain critical database data beyond standard windows.

Created runbooks and self-service guides for common incidents and recurring requests.

This blend of automation and hands-on expertise streamlined the platform and enabled a smooth transition to the modern CI/CD toolchain.

Hardware upgrade

OpsWerks engineered a rack-by-rack execution strategy to modernize 12,000 racks across 17 data centers.

12,000

12,000

Racks Modernized

Racks Modernized

17

17

Data Centers

Data Centers

0

0

Service Impact

Service Impact

To safeguard the process and maintain efficiency, the team:

Developed a custom Python health validation framework for pre- and post-upgrade checks.

Built real-time dashboards to track upgrade status and completion.

Scheduled rack-by-rack upgrades across datacenters for consistent, predictable rollouts.

Automated Slack alerts and scheduled cutovers aligned with production freeze windows.

These measures ensured 12,000 racks were upgraded on schedule with no service disruption — modernizing the network backbone while maintaining business continuity.

Facing Similar Challenges? Get in Touch.

Contact our Partner Success Team at partnerwithus@opswerks.com to see how we can help. Or book a meeting directly with us.

About OpsWerks

OpsWerks is a trusted partner to the world's most elite platform and infrastructure engineering teams, helping them operate at scale.

We streamline hybrid cloud operations, execute complex migrations without downtime, and enable developers to quickly build and deploy global apps used by hundreds of millions.

From managing CI/CD ecosystems and building orchestration tools to 24/7 support for business-critical systems, for over a decade we’ve kept developers focused on building.

Book a free consultation

Facing Similar Challenges? Get in Touch.

Contact our Partner Success Team at partnerwithus@opswerks.com to see how we can help. Or book a meeting directly with us.

About OpsWerks

OpsWerks is a trusted partner to the world's most elite platform and infrastructure engineering teams, helping them operate at scale.

We streamline hybrid cloud operations, execute complex migrations without downtime, and enable developers to quickly build and deploy global apps used by hundreds of millions.

From managing CI/CD ecosystems and building orchestration tools to 24/7 support for business-critical systems, for over a decade we’ve kept developers focused on building.

Book a free consultation